Terms and ConditionsCHECK-IN: Check-in is after 4:00 p.m. Let us know if you would like an early check-in. We are happy to work with you by prior arrangement, if available.
CHECK-OUT: Check-out time is by 11:00 a.m. so that we may prepare for the next guests. We are happy to offer you a late check out if it is available.
PAYMENT POLICY: Half is due at the time of your reservation and the final Payment is due 30 days prior to arrival for all bookings. Payments may be made by cash, check, or credit card (Visa, MasterCard, and Discover only). NO personal checks shall be accepted for last minute bookings and no keys will be provided for any reservation not paid in full.
CANCELLATION POLICY: Please contact our office as soon as possible in the event you must cancel or change your reservation. The reservation deposit is refundable less a $50 fee for any cancellation received a minimum of 30 days before arrival. Any cancellation less than 30 days prior to arrival is subject to a forfeiture of all monies paid. If we are able to re-rent the property for the same terms and conditions, an exception may be made. Travel Insurance and/or Damage Deposit premiums are not refundable.
DAMAGE DEPOSIT: In lieu of a damage deposit, we have added damage waiver coverage which will insure you up to $3,000 for accidental damage to the property and its contents during your stay. This does not cover theft or intentional damages or neglect. Damage Deposit premiums are not refundable. There are circumstances whereby an additional damage deposit may be required.
TRAVEL INSURANCE: Optional Guest Cancellation Insurance is available at a cost of 6.95% of your total reservation cost and provides coverage to protect you from a wide array of unexpected events such as unpredictable weather or a medical or family emergency. We do not issue a refund in the event of a mandatory evacuation order issued in association with a tsunami warning. Travel insurance is the sole source for reimbursement in such an event.
SECURITY DEPOSIT: An additional security deposit may be required at the discretion of the Management and/ or Owner.
OCCUPANCY: The unit may be occupied by no more than the maximum number of persons (adults, children, and infants) indicated on your confirmation. In the event occupancy is exceeded, guest agrees to let the owner or Shore Thing Vacation Rentals remove them from the unit and retain all monies paid. Student groups and students unaccompanied by a parent are not permitted. Any reservations obtained under false pretense will be subject to forfeiture of all monies paid and immediate eviction.
PETS: Some of our units allow pets with prior approval. There is an additional non-refundable pet deposit. Absolutely, no pets are allowed in Non-Pet units.
SMOKING: Our units are non-smoking. Smoking is permitted outside only. If it is determined that smoking has occurred in the unit you may be charged for the additional cleaning expense.
HOUSEKEEPING: Your vacation accommodations are cleaned prior to arrival and after departure. You are responsible for cleaning your unit during your stay and for leaving the unit in good condition at check-out. Please remember you are staying in someone's home during your vacation. Please treat it with the same care you would your own home. If you would like to arrange for additional housekeeping please let us know.
MAINTENANCE: Report all maintenance issues promptly by calling (503)812-4692. Just as with your own well-maintained home, mechanical failures and other breakdowns can occur. Although every effort will be made to correct the situation, no refunds or rate adjustments shall be made for mechanical failures.